Terms of Service

Effective Date: April 4, 2025

Welcome to SecondChef! By using our platform, you agree to the following Terms and Conditions (“Terms”), which govern your access to and use of our services. Please read them carefully.

1. Overview of Our Services

SecondChef is a software platform that integrates with your restaurant’s POS, inventory, and operations systems to deliver real-time insights, proactive recommendations, and performance analytics. We help restaurant teams optimize profitability and streamline operations.

2. Account and Access

To use SecondChef, you must create an account with accurate, up-to-date information. You are responsible for all activity under your account. You agree to:

• Keep your login credentials secure

• Notify us immediately of unauthorized use

• Only use SecondChef for lawful business purposes

3. Data Usage and Privacy

By connecting your systems to SecondChef, you authorize us to access and analyze relevant data. We use this data to improve your experience and provide recommendations. We do not sell your data. We may anonymize and aggregate data for industry benchmarking. See our Privacy Policy for more details.

4. Acceptable Use

You agree not to:

• Violate any applicable laws using SecondChef

• Reverse-engineer or copy our platform

• Disrupt the performance or security of the service

5. Fees and Payment

Some features require a paid subscription. By subscribing, you agree to:

• Pay all fees on time

• Authorize recurring charges to your payment method

• Cancel your plan per our cancellation policy

We’ll notify you of any pricing changes ahead of time.

6. Intellectual Property

All software, content, and features are the property of SecondChef or its licensors. You may not copy, distribute, or modify our materials without written consent.

7. Cancellation and Termination

You can cancel anytime via your account settings. After cancellation:

• Premium access continues until the end of your billing cycle

• We may retain anonymized data for analytics or legal purposes

We may suspend or terminate your account if these Terms are violated.

8. Disclaimer of Warranties

SecondChef is provided “as is” and “as available.” We do not guarantee:

• That insights will be error-free or uninterrupted

• That specific financial results will occur

Use of the platform is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, SecondChef is not liable for:

• Indirect, incidental, or consequential damages

• Loss of profits, revenue, or data

Our total liability will not exceed the amount paid in the last 12 months.

10. Modifications to Terms

We may update these Terms from time to time. If changes are material, we’ll notify you. Continued use after updates means you accept the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

12. Contact

If you have any questions, please reach out:

info@secondchef.ai