Privacy policy.

Effective Date: April 4, 2025

At SecondChef, your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and your rights related to your information. By using SecondChef, you agree to this policy.

1. Information We Collect

To provide insights and recommendations, we collect the following types of data:

a. Account Information

• Name, email address, and other business contact info

• Login credentials and settings

b. Restaurant Data (via Integrations)

• Point of Sale (POS) transactions

• Inventory levels and supplier data

• Staff shifts and scheduling

• Device or platform usage patterns

c. Usage Data

• Pages visited, features used, and time spent in the app

• Device type, browser, and IP address

2. How We Use Your Information

We use your data to:

• Generate insights and reports to improve your operations

• Detect inefficiencies and recommend real-time actions

• Provide customer support and troubleshoot issues

• Develop and improve SecondChef’s features and performance

We may use anonymized, aggregated data to benchmark performance across the industry. This data does not identify your restaurant or business personally.

3. Data Sharing and Disclosure

We do not sell your personal or restaurant data.

We only share data in the following cases:

• With your explicit permission

• With trusted service providers that help us operate the platform (e.g., hosting, analytics)

• When legally required (e.g., in response to lawful requests or court orders)

4. Data Security

We take data security seriously. We use industry-standard encryption, access controls, and monitoring tools to protect your data. However, no method of data transmission is 100% secure, so we encourage you to use strong passwords and enable 2FA where possible.

5. Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion of your data at any time by emailing us at info@secondchef.ai.

Aggregated, anonymized data may be retained for benchmarking and analytics purposes.

6. Your Rights and Choices

You may:

• Access or update your account information

• Request deletion of your data

• Opt out of communications by adjusting your account settings or emailing us

For data-related requests, contact us at info@secondchef.ai.

7. International Data

SecondChef is based in the United States, but we may work with partners and users in other countries. If you’re outside the U.S., you agree to your data being transferred and processed in the U.S.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes to our services or legal requirements. When we do, we’ll update the “Effective Date” at the top. Material changes will be communicated via the platform or email.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is used, reach out to us at: info@secondchef.ai